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![]() Instead of your regular password, you’ll need to use an app password to get in. If you’ve taken the extra security step of turning on two-step verification, some apps and devices will tell you your password is incorrect, because they haven’t been updated to prompt you for a security code. If you recently turned on two-step verification See if one of the scenarios below applies to you. Sometimes changing settings in your account can affect how you sign in, and resetting your password won't fix it. After you enter that code on the next screen, you'll be able to make a new password. If you have security info on your account, we'll send a one-time code to the alternate ph.no.Enter the characters you see on the screen (this lets us know you're not a robot), then click Next.This could be any email address, or an email ending in a Microsoft domain like or. ![]() or Skype ID you used when you made your Microsoft account.
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